Registration and inquiries
Share group pages, collect individual or family registrations, review applications and follow up on inquiries.
The Operating System for Umrah Agencies
Run your entire Umrah agency
without spreadsheets
Automate rooming lists, track payments, and manage flight manifests in one clear dashboard. Reduce repetitive work on every group.
No credit card required • Cancel anytime
Built for agencies that want structure, speed, and clarity
Privacy controls · EU hosted
app.ziyara.io
Click the menu to explore · scroll inside the screen
Scroll inside the screen to explore
One system for registration, rooming, manifests and payments
Why Ziyara
Common Challenges Agencies Face
Still relying on Excel and WhatsApp? Here's why your agency is losing hours every week.
See How Ziyara Solves ThisManual Data Entry
Typing out flight manifests and printing badges one by one. A single typing mistake delays visas and causes airport panic.
Stop Running Umrah Groups on ExcelWhatsApp Document Chaos
Scrolling through endless chats to find a pilgrim's passport scan from 3 weeks ago while the embassy waits.
Passport & Document Management for Umrah Groups (GDPR-Safe)Guessing Your Profit
Taking deposits in cash, euros, and dollars without a central ledger. You don't know your real profit margin until the trip is over.
How to Price an Umrah Package Without Losing Margin
Complete Solution
Everything Your Agency Needs
Travel agency software built for Umrah and Hajj groups — from pilgrim registration to profitability reports, your entire operation in one place.
Operations
Manage your day-to-day with ease
Pilgrim Management
A complete profile for every pilgrim — personal details, passport and documents, photos and payment history. Passport details can be read from a photo instead of typed.
Umrah & Hajj Document RequirementsGroup Management
Create and organize groups with packages, contact forms, status tracking, and itineraries.
Umrah & Hajj Agency Software: a 10-Point Buyer's GuideSmart Room Assignment
Automatically assign pilgrims to rooms based on capacity, gender rules and families travelling together.
Rooming Lists for Umrah & Hajj GroupsFlights & Hotels
Manage flights with seat assignments, hotels with room mapping, and generate passenger lists instantly.
Flight Manifests for Pilgrim GroupsFinances
Full visibility over your money
Financial Overview
See your revenue, expenses, outstanding balances, and net profit at a glance with clear charts.
Invoicing
Create professional invoices, track payments and manage installment plans for your pilgrims.
Managing Installments & Payments for Umrah GroupsProfitability Reports
Know your exact profit per group and per pilgrim. Compare performance across seasons.
Umrah Package CostPayment Tracking
Record payments in any currency, link them to invoices, and always know who still owes.
Expense Tracking
Categorize expenses by type and group. Attach receipts for a complete audit trail.
Cost Calculator
Calculate package pricing with profit margins. Perfect for quick quotes and proposals.
Umrah Package Cost CalculatorCommunications & Growth
Reach more clients and grow your agency
Online Registration Forms
Generate shareable registration links for messaging apps, social media, and your website.
Online Booking & Registration System for Umrah GroupsPoster Generator
Autofill group details into editable posters with matching fonts and colors, your logo and QR codes.
How to Market an Umrah AgencyEmail & SMS Campaigns
Professional campaigns with scheduled sends, personalized messages and delivery records. Sending uses messaging credits.
Keeping Pilgrims InformedLead Management
Track inquiries from all sources, assign to team members, and monitor conversions.
Productivity & Team
Work smarter with powerful tools
Bulk Operations
Update multiple pilgrims, assign rooms or print badges — all at once to save time.
Document Generation
Export badges, contracts, passenger lists, rooming lists, and visa files instantly.
Free Excel templatesActivity Log
Review staff activity on Professional and restore eligible record edits from their previous values.
Team & Permissions
Invite team members and control what each person can see and do with role-based access.
Multi-Language
Full support for English, French, Bosnian, Turkish, Arabic, German, Indonesian, Russian, Malay and Urdu — switch language anytime.
Multi-Currency
Work with 25+ currencies. Payments, invoices, and reports in any currency you need.
One workspace for the whole agency
From the first inquiry to the final balance, keep your sales, trip preparation and pilgrim communication connected.
Trip programs and operations
Coordinate itineraries, transfers, guides, tasks and equipment alongside your rooming and flights.
Pilgrim communication
Send practical reminders, publish announcements and run targeted email and SMS campaigns.
Core trip tools are included on Starter. Invoices, installments, expenses, profit reports, campaigns, custom team permissions and audit logs are Professional features, also available in the trial. Email and SMS use messaging credits.
Explore every capabilityReady to get started?
Try Professional for 30 days. No credit card required.
The Workflow
From Setup to Departure
1
Define Your Offer
Set hotels, flights and packages, and see your margin before you sell.
2
Collect Data Fast
Pilgrims register through your link and upload their passport scan and photo themselves.
3
Launch Operations
Instant manifests, rooming lists, and financial reports. Your group is ready for takeoff.
Included with Every Plan
A Mobile App for Your Pilgrims
A Mobile App for Your Pilgrims
Give every pilgrim their own app with everything they need for the trip — fewer calls to your office, and everyone stays informed.
Digital Badge
Each pilgrim gets a digital badge with their photo, QR code, accommodation info and contact details.
SOS Emergency Alerts
One-tap emergency button that sends GPS location to the guide and your agency instantly.
Announcements & Updates
Send announcements, schedule reminders and push updates directly to pilgrims' phones.
Digital Guide & Resources
Built-in digital guide with step-by-step instructions, resource collections, and useful tools.
The pilgrim’s badge, QR code and SOS shortcut in one place.
Why Upgrade?
The Ziyara Difference
See how Ziyara compares to traditional manual methods.
- Pilgrim data
- Traditional (Excel/WhatsApp): Passport photos on WhatsApp, re-typed into Excel Ziyara: Pilgrims register through your link; you approve once
- Rooming
- Traditional (Excel/WhatsApp): Colour-coded cells, redone for Makkah and Madinah Ziyara: Auto-assign with gender rules and live bed counts
- Flight manifests
- Traditional (Excel/WhatsApp): Re-typed for every airline, hours per group Ziyara: Generated in a structured preparation layout in seconds
- Payments
- Traditional (Excel/WhatsApp): A “paid?” column and cash slips Ziyara: A live balance, installments and receipts per pilgrim
- Profit
- Traditional (Excel/WhatsApp): Known only after the trip is over Ziyara: Live profit per group, while you still sell
Ready to get started?
Run your next departure in Ziyara free for 30 days — import your pilgrims, fill the rooms and see the profit per group before you pay anything.
ROI Calculator
Calculate Your Savings
Estimate how much time and money Ziyara could save your agency.
Your data is safe, private, and backed up regularly
Quick setup — no complex training needed
Hours Saved / Year
Est. Admin Value
An estimate, not a promise: about 18 minutes of office work saved per pilgrim, plus 12 hours a year per team member, valued at €15 an hour. Your own figures will differ.
A note from the founder
Write to me — I read every message
I build Ziyara with the same care you put into your groups. If I can make your work lighter, get in touch — I'm here, personally.
Z
Founder of Ziyara
Ziyara.io
Plans & Pricing
Simple, Transparent Pricing
Software licenses that pay for themselves in hours saved.
Pay for 10 months, get 12 months. (2 MONTHS FREE)
Starter
Ideal for: Small agencies or solo owners who want to get organized.
/mo
Billed annually ·
€590/yr
Billed monthly
+VAT
Save €118/year
No credit card required
- Up to 250 pilgrims per year · unlimited groups
- 3 team members, each with a role
- Pilgrim records with passport reader
- Online registration link for every group
- Hotels, flights, transfers and smart auto-rooming
- Rooming lists, flight manifests and visa data export
- Contracts, badges and receipts (PDF)
- Payments, refunds and reminders to pilgrims
- 50 messaging credits every month
- Leads board and agency page with reviews
- Poster studio and cost calculator
- Email support
Professional
RECOMMENDEDIdeal for: Agencies with a team that want to track profit and grow.
/mo
Billed annually ·
€1,290/yr
Billed monthly
+VAT
Save €258/year
No credit card required
- Everything in Starter, plus:
- Up to 1,500 pilgrims per year
- 10 team members
- Access settings for each team member
- Invoices and installment plans (PDF)
- Expenses and supplier bills
- Financial dashboard and profit per group
- Email and SMS campaigns
- 200 messaging credits every month
- Audit log of staff activity
- Priority support
Enterprise
Ideal for: Large Umrah organizations and industry leaders.
from €4,000
/yr
Contact us for pricing
Tailored to your needs
- Everything in Professional, plus:
- Unlimited pilgrims and team members
- Done-for-you onboarding & data migration
- Priority WhatsApp support & named contact
- Quarterly account review
- Contracted SLA
All plans include a 30-day free trial • No credit card required • Multi-currency • Secure cloud hosting
Security
Your Data, Protected.
Encryption, separated agency data and daily backups are built in, so you can focus on your pilgrims.
Encrypted Identity Data
AES-256 encryption at rest for sensitive identity data, TLS in transit. Every agency's data is strictly isolated.
Reliable Backups
Automatic, encrypted daily backups, stored on EU infrastructure.
Access from Anywhere
Cloud-based and phone-friendly: manage your agency from the office, the hotel lobby or near the Haram.
Guides
Guides for Umrah & Hajj Agencies
Practical, no-fluff guides on running a pilgrimage travel agency — from pricing packages to rooming lists and flight manifests.
Choosing Software
Umrah & Hajj Agency Software: a 10-Point Buyer's Guide
Travel agency software for Umrah and Hajj groups, compared with a 10-point checklist: operations, security, migration, real cost and a test with your data.
Read guide
Agency Operations
How to Start an Umrah Travel Agency — a Step-by-Step Roadmap
How to start an Umrah travel agency: choose a business model, handle licensing, budget startup cash, find Saudi partners and launch your first group.
Read guide
Latest guides
- Regulations & Updates How to Start an Umrah Travel Agency in India: Licences, GST and TCS
- Regulations & Updates Umrah Visa Processing for Agencies: From Passport to Issued Visa
- Regulations & Updates ATOL for Umrah Travel Agents: Which Route Fits Your Agency
- Agency Operations Hotel Allotments in Makkah and Madinah: What to Agree Before You Pay
- Agency Operations Umrah CRM: From First Inquiry to Confirmed Booking
- Agency Operations Profit per Umrah Group: What You Planned and What You Actually Earned
- Agency Operations Is an Umrah Travel Agency Profitable? What Year One Really Looks Like
- Choosing Software Travel Agency Software vs Umrah Software: What a General CRM Can't Do
- Agency Operations Umrah Quotation Template: A Package Offer That Gets an Answer (Free Excel)
Browse all guides
- Umrah Invoice Template: What to Put on It (Free Excel Download)
- Nusuk Rules for Umrah Agencies
- Umrah & Hajj Document Requirements
- How to Market an Umrah Agency
- Umrah Group Pre-Departure Checklist for Agencies
- Hajj Group Management for Agencies
- A Mobile App for Your Pilgrims
- Passport & Document Management for Umrah Groups (GDPR-Safe)
- Keeping Pilgrims Informed
- Flight Manifests for Pilgrim Groups
- How to Price an Umrah Package Without Losing Margin
- Online Booking & Registration System for Umrah Groups
- Rooming Lists for Umrah & Hajj Groups
- Managing Installments & Payments for Umrah Groups
- Ready-Made SaaS vs Custom Travel Portal Development for Umrah Agencies
Common Questions
Yes. Sensitive identity fields such as passport numbers are encrypted at rest with AES-256, and all traffic is encrypted in transit. Your data belongs only to you, is strictly isolated from other agencies, and is backed up on EU-based servers.
Absolutely. Our migration tools allow you to import years of pilgrim history or active group data in just a few clicks.
Ziyara is built for simplicity. Most agents are fully operational within 30 minutes. The in-app quickstart guides you through launching your first group.
Yes! Ziyara is fully cloud-based and mobile-optimized. Manage your group from your phone while standing in the hotel lobby or near the Haram.
Everything in Professional for 30 days, with up to 100 pilgrims and 2 groups — enough to set up a real departure end to end. PDF exports carry a watermark; spreadsheet exports are available within the trial limits. No credit card is needed to start.
Yes. Rosters, rooming lists, documents, payments and flight manifests work exactly the same for Hajj groups. Quota allocation and Mashaer logistics stay in Nusuk — everything else runs in Ziyara.
Starter is €59 per month (or €590 per year) for up to 250 pilgrims a year and 3 team seats. Professional is €129 per month (or €1,290 per year) for up to 1,500 pilgrims a year, 10 seats, invoicing, the financial dashboard and SMS & email campaigns. Prices exclude VAT, yearly billing gives you two months free, and you can cancel any time.
Ziyara doesn't replace or connect directly to Nusuk or your Saudi operator. It produces a structured data pack to help transfer approved pilgrim data into the forms they specify, plus a ZIP of approved pilgrims' passport scans. Confirm their current required fields before submission.
Ziyara provides a standard layout and carrier-oriented preparation layouts for commonly used airlines. They are built from approved pilgrim profiles, so passport data is not retyped. Carrier requirements can change; verify the current template before submission.
Yes. Every group has a shareable registration link that works on any phone, in ten languages. Pilgrims enter their own details and upload their documents, duplicate passports are flagged, and each registration waits for your approval before it joins the group.
Ziyara provides EU hosting, encryption at rest for passport and ID numbers, tenant isolation, activity logs, consent metadata and data-export tools. Your agency remains responsible for its lawful basis, notices, retention choices and user access.
The agency workspace, pilgrim registration forms and Help Center are available in English, French, Bosnian, Turkish, Arabic, German, Indonesian, Russian, Malay and Urdu, and manifests can be generated in these languages.
Get In Touch
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