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The Operating System for Umrah Agencies

Run your entire Umrah agency
without spreadsheets

Automate your rooming lists, track all payments, and manage flight manifests in one beautiful dashboard. Save 20+ hours on every group.

No credit card required • Cancel anytime

Built for agencies that want structure, speed, and clarity
GDPR-compliant · EU hosted
app.ziyara.io
Ziyara dashboard showing group profit, pilgrim counts and upcoming departures
Scroll inside the screen to explore
Live Group Profit
+ 15.240 €
Active Pilgrims
142
Auto-Rooming
Done in 2 min

One system for registration, rooming, manifests and payments

Auto-rooming
Airline-ready manifests
Encrypted & EU-hosted
7 languages
Why Ziyara

Common Challenges Agencies Face

Still relying on Excel and WhatsApp? Here's why your agency is losing hours every week.

See How Ziyara Solves This

Manual Data Entry

Typing out flight manifests and printing badges one by one. A single typing mistake delays visas and causes airport panic.

Stop Running Umrah Groups on Excel

WhatsApp Document Chaos

Scrolling through endless chats to find a pilgrim's passport scan from 3 weeks ago while the embassy waits.

Passport & Document Management for Umrah Groups (GDPR-Safe)

Guessing Your Profit

Taking deposits in cash, euros, and dollars without a central ledger. You don't know your real profit margin until the trip is over.

How to Price an Umrah Package Without Losing Margin
Complete Solution

Everything Your Agency Needs

From pilgrim registration to profitability reports — manage your entire operation in one place.

Operations

Manage your day-to-day with ease

Pilgrim Management

A complete profile for every pilgrim — personal details, passport and documents, photos and payment history.

Umrah & Hajj Document Requirements

Group Management

Create and organize groups with packages, contact forms, status tracking, and itineraries.

Umrah & Hajj Agency Software: How to Choose the Best Platform

Smart Room Assignment

Automatically assign pilgrims to rooms based on capacity, gender rules and families travelling together.

Rooming Lists for Umrah & Hajj Groups

Flights & Hotels

Manage flights with seat assignments, hotels with room mapping, and generate passenger lists instantly.

Flight Manifests for Pilgrim Groups

Finances

Full visibility over your money

Financial Overview

See your revenue, expenses, outstanding balances, and net profit at a glance with clear charts.

Invoicing

Create professional invoices, track payments and manage installment plans for your pilgrims.

Managing Installments & Payments for Umrah Groups

Profitability Reports

Know your exact profit per group and per pilgrim. Compare performance across seasons.

Umrah Package Cost

Payment Tracking

Record payments in any currency, link them to invoices, and always know who still owes.

Expense Tracking

Categorize expenses by type and group. Attach receipts for a complete audit trail.

Cost Calculator

Calculate package pricing with profit margins. Perfect for quick quotes and proposals.

Umrah Package Cost Calculator

Communications & Growth

Reach more clients and grow your agency

Online Registration Forms

Generate shareable registration links for messaging apps, social media, and your website.

Online Booking & Registration System for Umrah Groups

Poster Generator

Create professional marketing posters with a drag-and-drop editor — includes QR codes.

How to Market an Umrah Agency

Email Campaigns

Send targeted email campaigns to your pilgrims with scheduling and personalization.

Keeping Pilgrims Informed

Lead Management

Track inquiries from all sources, assign to team members, and monitor conversions.

Productivity & Team

Work smarter with powerful tools

Bulk Operations

Update multiple pilgrims, assign rooms or print badges — all at once to save time.

Document Generation

Export badges, contracts, passenger lists, rooming lists, and visa files instantly.

Free Excel templates

Activity Log

Track every change made by your team with a full history and undo capability.

Team & Permissions

Invite team members and control what each person can see and do with role-based access.

Multi-Language

Full support for English, French, Bosnian, Turkish, Arabic, German, and Indonesian — switch language anytime.

Multi-Currency

Work with 25+ currencies. Payments, invoices, and reports in any currency you need.

Ready to get started?

No credit card required. Full access for 30 days.

The Workflow

From Setup to Departure in Minutes

1

Define Your Offer

Set hotels, flights, and packages. Control your margins with surgical precision.

2

Collect Data Fast

Pilgrims apply via your link. Passports are scanned and uploaded directly to their profile.

3

Launch Operations

Instant manifests, rooming lists, and financial reports. Your group is ready for takeoff.

Included with Every Plan

A Mobile App for Your Pilgrims

Give every pilgrim their own app with everything they need for the trip — fewer calls to your office, and everyone stays informed.

Digital Badge

Each pilgrim gets a digital badge with their photo, QR code, accommodation info and contact details.

SOS Emergency Alerts

One-tap emergency button that sends GPS location to the guide and your agency instantly.

Announcements & Updates

Send announcements, schedule reminders and push updates directly to pilgrims' phones.

Digital Guide & Resources

Built-in digital guide with step-by-step instructions, resource collections, and useful tools.

A Mobile App for Your Pilgrims
Ziyara Pilgrim Mobile App
Why Upgrade?

The Ziyara Difference

See how Ziyara compares to traditional manual methods.

Pilgrim data

Traditional (Excel/WhatsApp)
Passport photos on WhatsApp, re-typed into Excel
Ziyara
Pilgrims register through your link; you approve once

Rooming

Traditional (Excel/WhatsApp)
Colour-coded cells, redone for Makkah and Madinah
Ziyara
Auto-assign with gender rules and live bed counts

Flight manifests

Traditional (Excel/WhatsApp)
Re-typed for every airline, hours per group
Ziyara
Generated in the airline's format in seconds

Payments

Traditional (Excel/WhatsApp)
A “paid?” column and cash slips
Ziyara
A live balance, installments and receipts per pilgrim

Profit

Traditional (Excel/WhatsApp)
Known only after the trip is over
Ziyara
Live profit per group, while you still sell

Ready to get started?

Run your next departure in Ziyara free for 30 days — import your pilgrims, fill the rooms and see the profit per group before you pay anything.

ROI Calculator

Calculate Your Savings

See exactly how much time and money Ziyara can save your agency.

Your data is safe, private, and backed up regularly
Quick setup — no complex training needed
Hours Saved / Year
Efficiency Boost
Est. Admin Value
A note from the founder
I build Ziyara with the same care you put into your groups. If I can make your work lighter, get in touch — I'm here, personally.
A
Ahmed
Founder of Ziyara
Write to me — I read every message
Plans & Pricing

Simple, Transparent Pricing

Software licenses that pay for themselves in hours saved.

Pay for 10 months, get 12 months. (2 MONTHS FREE)

Starter

Ideal for: Small agencies or solo owners who want to get organized.

/mo
Billed annually (€590/yr)
Billed monthly
+VAT
Start 30-Day Free Trial

No credit card required

  • Up to 250 pilgrims per year
  • Unlimited groups
  • 3 admin seats (Software License)
  • Complete CRM (Client Database)
  • Logistics (Hotels, Flights, Rooming)
  • Smart auto-rooming
  • Basic payment tracking
  • Client intake forms
  • Automated documents & exports
  • Basic design studio
  • Cost calculator
  • Email support
MOST POPULAR

Professional

Ideal for: Agencies with a team that want to track profit and grow.

/mo
Billed annually (€1290/yr)
Billed monthly
+VAT
Start 30-Day Free Trial

No credit card required

  • Everything in Starter, plus:
  • Up to 1,500 pilgrims/year · unlimited groups
  • 10 admin seats (Software License)
  • Role management (Permissions)
  • Financial dashboard (Real-time P&L)
  • Invoicing & payment plans (PDF)
  • Expense tracking & profitability
  • Design Studio PRO (No Watermark)
  • Lead management pipeline
  • Audit logs (Staff activity)
  • SMS & email campaigns
  • Priority support

Enterprise

Ideal for: Large Umrah organizations and industry leaders.

from €4,000
Contact us for pricing
Tailored to your needs
Contact Sales
  • Everything in Professional, plus:
  • Unlimited pilgrims & admin seats
  • Done-for-you onboarding & data migration
  • Priority WhatsApp support & named contact
  • Quarterly account review
  • Contracted SLA

All plans include a 30-day free trial • No credit card required • Multi-currency • Secure cloud hosting

The free trial includes all Professional features with up to 100 pilgrims, 2 groups and watermarked exports — everything you need to run one real departure before subscribing.

Highest Trust

Your Data, Protected.

We employ the highest security protocols so you can focus on your pilgrims, not your backups.

Enterprise-Grade Privacy

AES-256 encryption at rest for sensitive identity data, TLS in transit. Every agency's data is strictly isolated.

Reliable Backups

Automatic encrypted backups on EU infrastructure, with a documented restore procedure. Your business is always safe.

High Availability

Cloud infrastructure built for scale. Manage your agency from the hotel lobby or the Haram with no lag.

Guides

Guides for Umrah & Hajj Agencies

Practical, no-fluff guides on running a pilgrimage travel agency — from pricing packages to rooming lists and flight manifests.

Common Questions

Yes. Sensitive identity fields such as passport numbers are encrypted at rest with AES-256, and all traffic is encrypted in transit. Your data belongs only to you, is strictly isolated from other agencies, and is backed up on EU-based servers.
Absolutely. Our migration tools allow you to import years of pilgrim history or active group data in just a few clicks.
Ziyara is built for simplicity. Most agents are fully operational within 30 minutes. We also provide onboarding calls for Professional teams.
Yes! Ziyara is fully cloud-based and mobile-optimized. Manage your group from your phone while standing in the hotel lobby or near the Haram.
Everything in Professional for 30 days, with up to 100 pilgrims and 2 groups — enough to set up a real departure end to end. PDF exports carry a watermark and Excel exports unlock when you subscribe. No credit card is needed to start.
Yes. Rosters, rooming lists, documents, payments and flight manifests work exactly the same for Hajj groups. Quota allocation and Mashaer logistics stay in Nusuk — everything else runs in Ziyara.
Starter is €59 per month (or €590 per year) for up to 250 pilgrims a year and 3 team seats. Professional is €129 per month (or €1290 per year) for up to 1,500 pilgrims a year, 10 seats, invoicing, the financial dashboard and SMS & email campaigns. Prices exclude VAT, yearly billing gives you two months free, and you can cancel any time.
Ziyara doesn't replace Nusuk or your Saudi operator — it prepares what they need from you. Passport data is collected once, and the Visa Data Pack exports it as a structured Excel file ready for Nusuk and e-visa forms, together with a ZIP of every passport scan.
Manifests are generated in the format used by Turkish Airlines, Pegasus, AnadoluJet, Saudia, flynas, SaudiGulf, flydubai and Qatar Airways, with a clean standard format for every other carrier. They are built from approved pilgrim profiles, so passport data is never re-typed.
Yes. Every group has a shareable registration link that works on any phone, in seven languages. Pilgrims enter their own details and upload their documents, duplicate passports are flagged, and each registration waits for your approval before it joins the group.
Ziyara is built for GDPR: data is hosted in the EU, passport and ID numbers are encrypted at rest, every agency's data is isolated, and the activity log records who changed what. A data processing agreement (DPA) is available for agencies that need one.
The app, the pilgrim registration forms and the Help Center are available in English, French, Bosnian, Turkish, Arabic, German and Indonesian, and manifests can be generated in any of these languages.
Get In Touch

Ready to transform your agency?

Start your free trial today and see how Ziyara can help your agency operate more efficiently. No credit card required.

Send us a message

We typically respond within 24 hours

Ready to get started?

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Start 30-Day Free Trial
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